Hope necklace
This necklace is born from Emily Dickinson’s words:
“Hope is the thing with feathers that perches in the soul.”
A quiet reminder that hope lives softly within us - delicate, yet deeply resilient. Like a small bird carrying its song through storms, it represents the part of us that keeps believing through loneliness, grief, uncertainty, and change.
This piece was made for tender hearts, new beginnings, and the quiet strength we carry every day.
How To Care
Care Guide
Each Poemira piece is handmade with semi-precious gemstones and 316L stainless steel details.
Stainless steel is durable, hypoallergenic, and resistant to tarnishing, making it a beautiful material for
everyday wear. Like all treasured objects, however, your jewelry will last longer and age more gracefully
with a little care.
To Keep Your Jewelry Beautiful
- Remove your jewelry before swimming, showering, exercising, or sleeping. Water, sweat, and chemicals can affect both the gemstones and metal components over time.
- Put on your jewelry last, after applying perfume, lotions, sunscreen, makeup, or hairspray.
- Remove your pieces before cleaning or using household products containing harsh chemicals.
- Store your jewelry in a cool, dry place when not being worn.
- Avoid prolonged exposure to direct sunlight, as some gemstones may naturally fade over time.
Sensitive Skin
We carefully choose nickel-free stainless steel components, making our jewelry comfortable for most
people, including many with sensitive skin. As every person is different, we cannot guarantee individual
reactions, but we strive to create jewelry that feels as good as it looks.
Handmade with Care
Every Poemira piece is handmade, which means no two are exactly alike. Slight variations in color, size,
shape, and gemstone pattern are part of the character and beauty of artisan-made jewelry and should be
celebrated rather than considered imperfections.
Thank you for supporting slow craftsmanship and a small independent business. We hope your piece
becomes something you carry for years to come.
Shipping & Returns
Shipping & Returns
We hope you love your Poemira piece. If for any reason, it isn't quite right, you may request a return within 14 days of receiving your ready-to-wear item.
To be eligible for a return, your item must:
- Be unused and unworn
- Be in its original condition
- Be returned in its original packaging
Please note that custom and personalized pieces made specifically for you are non-refundable and non-returnable unless they arrive damaged, defective, or incorrect.
If your item arrives damaged, defective, or incorrect, please contact us at hello@poemira.com within 48 hours of delivery and include photos of the item and packaging.
How to Request a Return
To start a return, please email us at hello@poemira.com with your order number and reason for return.
Once your return request has been approved, we will provide instructions for sending your item back. Returns sent without prior authorization may not be processed. Customers are responsible for return shipping costs.
Refunds
Once we receive and inspect your returned item, we will notify you by email of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method. Please allow a few business days for the refund to appear in your account, depending on your bank or payment provider.
Late or Missing Refunds
If you haven't received your refund:
- Check your bank account again.
- Contact your credit card provider, as processing times can vary.
- Contact your bank, as refunds may take several business days to appear.If you've completed these steps and still haven't received your refund, please contact us at hello@poemira.com.
Shipping
Orders are carefully prepared and shipped from Portugal.
Shipping times and costs are calculated at checkout based on your location. Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Once an order has been handed to the shipping carrier, delivery times are outside our control. We are not responsible for delays caused by customs, weather, carrier disruptions, or other circumstances beyond our control.
Please note that customers are responsible for any customs duties, taxes, or import fees that may apply in their country.